Thứ Tư, 28 tháng 3, 2018

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Why are bar owners losing so much money? There are many seemingly transparent

ways, but bartender over-pours account for significant bar financial losses!

Coming up!

Hey, Rick Uzubell again from Cabaret Design Group,

where I share my personal ideas and tips on bar design,

draught beer system design and product reviews.

Later in this video I'll give you 'Today's Takeaway'.

If you're new here, please consider subscribing and

check-out the show notes and links in the

'YouTube Description' below.

Now let's jump into the show!

The story about bars losing money certainly

isn't a new one, but many people wouldn't believe just how much. As I mentioned

before, bar and restaurant owners are losing 20 percent of their inventory, as

reported by Chuck Deibel of BevInco Bar Services, in his 2014 'Sales Tax

Audit Brief' to the state of Ohio. The problem of shrinkage prevails in every

market and every bar can lose money unless solid management is diligently

administered. Shrinkage can occur in several ways. Of course, theft accounts

for a part of this, but over-pouring contributes significantly.

Most people will recognize this photo as that of a standard shot glass. Many may be unaware

that the standard shot glass in the U.S. is commonly available in three sizes: 1 oz.,

1.25 oz., and one and 1.50 oz.

The painted line is known as the 'Pour Line'.

Most people are unaware that filling to the bottom of the

Pour Line is the correct method -- not the top. More shocking is that most people don't

know that the thickness of the line represents one-eighth ounce of liquor,

so if you pour 27 1.25 oz. shots per bottle

at an average profit of US$3.50 and you're pouring

to the top of the line, you're losing $12 per bottle.

If you sell 12 bottles of liquor each day

and your bar is open 310 days a year, you'd be losing

nearly $45,000 a year! If you allow your bartenders

to 'free-pour', then you're most likely over-pouring by

1/4 ounce or more, which means that you would be losing nearly US$90,000 dollars of

profit each year, and this doesn't even factor for theft!

By now you may be wondering how you could

cut your losses. First, don't allow free-pouring, but to

really gain control of your bar losses and make far greater profits, bar owners

need to invest in either a professional liquor inventory

service, such as that provided by Sculpture

Hospitality, you'll be able to reduce your overall

shrinkage to 2-3 percent, across the board. You can also

invest in metered pouring equipment, such as that offered by 'Easybar' or 'Berg' and these also

offer inventory software. I covered all of this in my blog and the posts are

listed at the end of this article. Bartenders sometimes

over-pour so they can receive larger tips,

but this is flawed logic, as the patron will end-up

drinking less and leaving earlier than planned.

In the words of Jon Taffer, of 'Bar Rescue' fame, 'Drink consistency is of the utmost

importance for a successful bar.' In my opinion, consistency cannot be maintained

without controls. See you next time!

For more infomation >> Bar Restaurant Management Tips - The Cost of Bartender Over-Pours - Duration: 3:51.

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Spend More Time With Your Guests, Not Training on Your Restaurant POS - Duration: 1:37.

I've been with Breadcrumb POS since we opened the store coming up for three years ago.

We don't actually have to give too much training in regards to it, because it operates

how you expect it to operate.

I think everyone's got a basic knowledge if they've worked in the industry at all,

working with other POS systems, and it's a really easy transition.

The technology is smart technology.

The system's intuitive.

It's extremely easy for a new person to learn the system.

We've had new hires come aboard and they can actually take an order, process it, take

a payment, and they've learned all of that in the first 3, 4 minutes on the job.

You have people coming here, they don't want to spend a lifetime with technology.

They need to be able to learn it on a short period of time so that they can start serving

customers and stay focused on the customers.

We were running a takeout delivery catering business with three different stations, that

really needed to have printers at each station.

But we were just doing it by running around the kitchen with pieces of paper that were

handwritten.

The true of the matter is the manager's are the ones who are training the staff.

But you know they feedback to me, I get a lot of feedback from the managers that Breadcrumb

POS is easy to use.

Now that we have Breadcrumb POS in place, when new employees arrive I don't really

need to train them where to go to run a credit card.

If you're familiar with touch technology, the rest is pretty much self-explanatory.It's

very intuitive and user-friendly, which is essential for a good POS.

For more infomation >> Spend More Time With Your Guests, Not Training on Your Restaurant POS - Duration: 1:37.

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Best Thai Restaurant in Oakland, East Bay : Daughter Thai Kitchen : Thai New Year 2018 - Duration: 1:06.

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For more infomation >> Best Thai Restaurant in Oakland, East Bay : Daughter Thai Kitchen : Thai New Year 2018 - Duration: 1:06.

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Restaurants Lean on Breadcrumb POS Support Team for Fast Results - Duration: 1:36.

The biggest difference I've seen with Upserve taking over Breadcrumb, I would say they've

got their customer service back to what it needed to be.

I've seen leaps and bounds, and it was definitely something whereas, if something does happen,

you want someone on the other end of the phone.

You don't have half an hour, 20 minutes to wait, and now it's back to much more

responsive assistance.

As far as support from Upserve we're very happy with where it is right now.

Yet just yesterday we had some issues with our printers.

The manager Amber, called up Upserve and got it resolved right away, no problems.

I was expecting to hear groaning and moaning for a while, but there was nothing.

Resolved quickly, everything good.

We had to deal with three or four different technology providers.

And if there was an issue with the transaction, we'd have to deal with possibly all four to

get the problem corrected.

And that was just a nightmare.

And there was a lot of times where we had different issues happen and transactions were

missing or lost in the process.

And of course, nobody wanted to accept responsibility for that.

Now with the integration with Upserve and Breadcrumb, everything's in one place.

If there's an issue, it's one phone call, which, quite frankly, almost never happens.

Usually it's just right in the app and you can see exactly what happened with the transaction,

fix it, and you're done.

You don't have to get on the phone, you don't have to go on a website, you don't have to

call anyone.

You can just fix it yourself in seconds, which is just amazing.

It's made my life a lot better.

For more infomation >> Restaurants Lean on Breadcrumb POS Support Team for Fast Results - Duration: 1:36.

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Best Thai Restaurant in San Francisco and Bay Area : Farmhouse Kitchen : Thai New Year 2018 - Duration: 1:31.

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